We get it – at Heron Resolutions we are as risk averse as it gets! However we also recognize organizations need to be brave in order to truly support members through conflict. When dealing with conflict or significant community engagement, we can help navigate the organization and stakeholders to true resolution.

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For Organizations: 

• Support provided in accessing necessary and recommended Safe Sport / Not for Profit Training including collaboration with member organizations and participants to understand necessary and desired trainings / education. 
• Regular support provided to members / member organizations for navigating concerns and barriers in implementing the necessary complaint and dispute mechanism(s). 
• Best practice and risk management advising to the organization when navigating changes to the complaint and dispute resolution mechanism and requirements of your organization and its members. ‍
• Implementation of harm reductionpractices vs infraction finding practices to support reconciliation.

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For an Individual Matter: 

• Development of an Alternative Dispute Resolution oriented process for navigating a specific conflict. 
• Identification of risks, opportunities, policy gaps and resources to support the parties in processing a conflict. 
• Recommendations for prevention and moving forward 

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Book a consultation today to discuss a tailored process for your needs! 

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