Guiding You Through the DISPUTE PROCESS
Each conflict and organization is unique. Heron Resolution tailors all dispute resolutions, mediations and conflict management services to fit the needs and desired outcomes of our clients.
Meet SAMANTHA
Samantha (she/her/hers/elle) understands the importance of alternative dispute resolution in preserving your organizations’ relationships and wellbeing. Samantha is the leading conflict and complaint management professional, processing over 200 complaints and disputes across Canada in 2022-2023.
What do our clients say
"We are incredibly lucky to have Samantha’s and Heron Resolutions skills in a diverse and evolving non profit. Her ability to understand and summarize individual concerns or ideas and turn them into strategy for our organization has been crucial for the Board’s ability to communicate and operate."
Sierra McCann
President, Kootenay Adaptive Sport Association
"Samantha brings a level of professionalism and expertise that our organization was lacking. Her knowledge of human dynamics and resolution processes are vital in helping us navigate conflict with our stakeholders"
Connor Tobin
General Manager, CE Brands Inc
